The Operating Model - Organize and Sustain

Elevate your operational strategy with our Operating Model and ensure your business remains organized, sustainable, and competitive!    

With these features, the Operating Model ensures your enterprise operates at peak efficiency while adapting to changes and sustaining growth. Transform your Legal Enterprise Business with our comprehensive Operating Model. This tool helps you define, capture, and visualize operational processes and activities, ensuring your business remains organized and sustainable.

Key Features:

  • TOM and Operating Model Design: Develop a target operating model that aligns with your strategic goals.
  • Operating Model Components: Identify and manage the essential elements of your operating model.
  • Product and Services Value System Design: Optimize the value system for your products and services.
  • Customer Experience Design (CX): Enhance customer satisfaction by designing superior customer experiences.
  • Business Role and Skill-Based Design: Define business roles and design skill-based training programs.
  • Process Support Office: Establish a centre of excellence for managing and supporting your business processes.

Importance and Benefits:

  • Structured Organization: Keep your business operations well-organized and efficient.
  • Sustained Excellence: Maintain and continuously improve your operational processes.
  • Training and Development: Use multiple operating models as an ongoing training guide to enhance skills and knowledge.

​​Core Features

01

Capture the Living Operating Model

02

Connect with the Target Operating Model Delivery

03

Connect with the Organizational Change Management Delivery

04

Connect with the Transformation Portfolio Delivery

OM Instances

  • Live
  • To-Be
  • As-Is
  • Transitional

OM Lense Criteria

  • Product
  • Category
  • Functional / Teams
  • Region
  • Brands
  • Supplier
  • Customer
  • Service

OM Dimensions Cover

  • Data
  • System
  • Process
  • People
  • Supplier
  • Product
  • Customer
  • Service

OM Process Flows

  • L-1 (Industry Level Flow)
  • L0 (End to End process flow
    of the organization)
  • L1 (Top Level process
    areas under L0)
  • L2 (Functional Level
    Process Variances)
  • L3 (Team, Role and
    operational process details)
  • L4 (Detail level with process
    step understanding)

OM Process Lifecycle

  • New
  • Delete
  • Amend

OM Components Cover

  • Rules
  • RACI
  • KPI
  • Governance
  • Training Material
  • Policy

OM Process Optimization

  • Process Workflow Intelligence
  • Process Automation

OM Process Governance

  • Milestone governance
  • Repeated process execution Tracking